Reviews · Dance Studio Pro
When auto-pay isn't actually automatic.
Real studio owners describe a parent ledger that doesn't match what they see, an "auto-pay" that needs a manual button press, and reporting nobody can make sense of.
8 reviews, dated and sourced.
“The way the parent transactions look on their end looks nothing like what I see on my end... nothing is in order... it causes me the biggest amount of parent confusion, conflict.”
Mike, studio director — Pirouette discovery interview — 2026-07-03
“On DSP, it doesn't actually auto-pay... we have to go in and hit a button that says auto-pay and it will charge everybody... anybody who already prepaid, it charged them twice.”
Mike, studio director — Pirouette discovery interview — 2026-07-03
“When a parent registers for a class from the comfort of their home, they have to automatically pay... when they come to the front office and I manually put them in, it says payment is not due until the start of class.”
Mike, studio director — Pirouette discovery interview — 2026-07-03
“The reporting structure in DSP is awful. It's impossible to know anything in there.”
Mike, studio director — Pirouette discovery interview — 2026-07-03
“On DSP, when you click on menus, you don't know where you go. You can never get back to where you came from — you have to just keep going forward.”
Rick — Pirouette demo feedback — 2026-09-12
“I know that we're paying all those extra fees. So if I had everything included for a price point of $250, I know it's value and reasonable.”
Mike, studio director — Pirouette demo feedback — 2026-09-12
“Parents can not easily set up auto pay! ...collecting money as easy as pressing a button. This is not.”
January W. — Capterra review of Dance Studio Pro — 2022-12-22 source
“The fact that customers have to make an account before selecting classes to enroll in ...was a barrier that ultimately made us leave the platform for our child/teen classes.”
Cassidy P. — Capterra review of Dance Studio Pro — 2024-12-12 source
See the full cost comparison.
What Dance Studio Pro actually costs, side by side with Pirouette — subscription, add-ons, and processing, all itemized.